Policies & Terms
1. Introduction
SCM361 (“we”, “our”, “us”) is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our consultancy services. It applies to clients, prospects, suppliers, and website visitors.
2. Data We Collect
We may collect, use, and store the following categories of personal data:
- Identity Data: first name, last name, job title, company name.
- Contact Data: email address, telephone number, business address.
- Technical Data: IP address, browser type, time zone setting, and browsing behaviour on our site (via cookies).
- Enquiry Data: information you provide when you fill out forms (including the contact form) or communicate with us via WhatsApp/email.
3. How We Use Your Data
We will only use your personal data when the law allows us to. Most commonly we use it for:
- Responding to your enquiries and providing consultancy proposals.
- Managing our relationship with you (including notifying you about changes to our terms).
- Improving our website and services (analytics).
- Complying with legal or regulatory obligations.
4. Data Sharing & Third Parties
We do not sell or rent your personal data to third parties. We may share anonymised, aggregated data with partners for analytical purposes. In some cases, we use trusted third‑party services (e.g., WhatsApp, website hosting) that process data on our behalf; those providers are contractually bound to respect your data.
5. International Transfers
Your information may be transferred to and processed in countries outside your own (e.g., where our servers or service providers are located). We ensure appropriate safeguards are in place to protect your data in accordance with this policy.
6. Data Security
We have implemented appropriate technical and organisational measures to prevent accidental loss, unauthorised access, or disclosure. Access to personal data is limited to employees and contractors who have a legitimate need.
7. Data Retention
We retain personal data only as long as necessary for the purposes we collected it, including for legal, accounting, or reporting requirements. Typically, enquiry data is kept for up to 24 months unless a client relationship develops.
8. Your Legal Rights
You have the right to:
- Request access to your personal data.
- Request correction of inaccurate data.
- Request erasure of your data (where no legal obligation overrides).
- Object to processing based on our legitimate interests.
- Request restriction of processing or data portability.
To exercise any of these rights, please contact us at scm361@scm361.com.
9. Cookies
Our website uses minimal functional cookies (no tracking cookies at this time). If we implement analytics in the future, we will ask for your consent.
For any privacy concerns, email us: scm361@scm361.com.
1. Acceptance of Terms
By accessing the SCM361 website (www.SCM361.com) or engaging our consultancy services, you agree to be bound by these Terms & Conditions. If you do not agree, please refrain from using our site or services.
2. Consultancy Services
All specific consultancy engagements (including warehouse setup, procurement, training) are governed by a separate written agreement signed by both parties. In case of conflict between these website terms and an engagement contract, the engagement contract prevails.
3. Intellectual Property
All content on this website — including text, graphics, logos, and the SCM361 brand — is our property or used with permission. You may not reproduce, distribute, or modify any content without our prior written consent. The look and feel of the site is protected by trade dress and other IP laws.
4. Use of Website
You agree to use the site only for lawful purposes and in a way that does not infringe the rights of others. You must not introduce malicious code, attempt unauthorised access, or disrupt the site’s functionality.
5. Third‑Party Links
Our website may contain links to external sites (e.g., WhatsApp, Reeftechnologies). We are not responsible for the content or privacy practices of those sites. Your use of linked websites is at your own risk.
6. Limitation of Liability
To the maximum extent permitted by law, SCM361 (including its directors, employees, and affiliates) shall not be liable for any indirect, incidental, or consequential damages arising from your use of this website or any consultancy services, even if advised of the possibility of such damages. Our total liability for any claim related to the website shall not exceed the amount you paid (if any) to access the site.
7. Disclaimer of Warranties
The website and its content are provided on an “as is” and “as available” basis. We make no representations or warranties of any kind, express or implied, regarding the operation or availability of the site, or the accuracy of the information presented (including service descriptions).
8. Confidentiality
During the course of consultancy, we may have access to your confidential information. We will protect it with the same degree of care we use for our own, and will not disclose it except as required by law or with your consent. This clause survives termination of any agreement.
9. Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Dubai.
10. Changes to Terms
We reserve the right to modify these terms at any time. Changes become effective immediately upon posting on this page. Your continued use of the site after changes constitutes acceptance.
For any legal queries, contact us at scm361@scm361.com.